We do our very best to ensure fast and professional turnaround times. Other music stores may have lead times of up to two weeks for most repairs. For the bulk of the year, we strive for turnaround times of less than one week.
Our staff consists almost entirely of music professionals. We are educators, performers, and musicians – we know and can relate to the problems and expectations of students, educators, and working music professionals alike.
Our repair rates are very competitive. We offer state-of-the-art services such as Ultra-Sonic cleaning solutions, advanced dent-repair equipment and services, and a huge variety of parts in-stock for all major instrument manufacturers.